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Online Community Manager

Red Canary

Oct 13

Who We Are
Red Canary was founded to create a world where every organization can make its greatest impact without fear of cyber attack. Our combination of market-defining technology, processes, and expertise are preventing breaches every day. We are completely changing the way security is delivered and setting the new standard for security. If our mission resonates with you, let’s talk!  

What We Believe In
- Do what’s right for the customer
- Be kind and authentic
- Deliver great quality
- Be relentless

The Challenges You will Solve
As a Community Manager you will act as a critical driver of the success of Red Canary’s open source projects by providing assistance and insights to a large community of open source collaborators, and users. You will drive outreach and representation of Red Canary and an open source project’s maintainers team, and will help encourage the growth of an open source project’s impact and community. This role will own the creation and execution of community engagement campaigns and strategies across a variety of projects and programs at Red Canary.

What You'll Do

    • Act as primary point of contact for various open source projects
    • Collaborate with a large community of open source developers, users, and interested parties
    • Triage and alert on issues and requests on open source projects
    • Monitor collaboration and social channels for references or inquiries
    • Promote open source projects publicly through a variety of channels
    • Encourage satisfaction and contribution to open source projects
    • Supervise and evaluate success metrics of open source projects
    • Build and utilize scripts to achieve various goals and objectives

What You'll Bring

    • 2+ years proven experience, e.g. community manager
    • Passionate about open source and the developer community
    • Strong understanding of the information security community
    • Experience in crafting engagement campaigns for projects/products/organizations
    • Excellent interpersonal skills (technical & social)
    • Experience with Git, GitHub/GitLab, Slack, Discord, Twitter, and LinkedIn
    • Self-motivated and self-managing, with strong organizational skills
    • Strong interpersonal and relationship building skills
    • Experience working with a remote team
    • Experience with open source projects
    • Marketing experience preferred
    • Engineering experience preferred
    • Knowledge of information security industry concepts preferred
    • Understanding of MITRE ATT&CK and/or Atomic Red Team preferred
Targeted base salary range: $75,000 - $95,000 + bonus eligibility and equity depending on experience.

Why Red Canary?
Red Canary is where people embody our mission to improve security outcomes for all. People work hard to maintain a culture that encourages authenticity in order to do your best work. Our people are driven and committed to finding the best security outcomes, delivering real and actionable answers, and being transparent along the way. 

At Red Canary, we offer a very rich benefits program to our full-time team members so they can focus on their families and improving our customers’ security. For a full list of benefits, please review our Benefits Summary: 

Individuals seeking employment at Red Canary are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.