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Information Solutions Analyst

Red Canary

Nov 09

Who We Are
Red Canary was founded to create a world where every organization can make its greatest impact without fear of cyber attack. Our combination of market-defining technology, processes, and expertise are preventing breaches every day. We are completely changing the way security is delivered and setting the new standard for security. If our mission resonates with you, let’s talk!  

What We Believe In
- Do what’s right for the customer
- Be kind and authentic
- Deliver great quality
- Be relentless

Challenges You Will Solve
As our Information Solutions Analyst you will be responsible for guiding business teams within Red Canary to identify, select, purchase, maintain and improve software solutions that enable Red Canary business teams to make their greatest impact. With your solid understanding of process, ability to synthesize complex information into simple statements, patience, willingness to learn and resourcefulness, you will help business teams build elegant, cost-effective, intuitive  solutions that allow Red Canary to continue to grow, move fast and be a strong security ally to our customers.

What You'll Do

    • Be the driving force behind the execution and improvement our enterprise software procurement process
    • Work with business team leaders to identify opportunities for software to enable their success
    • Create and maintain a catalog of approved software solutions
    • Lead the effort to work with our internal customers, advocating for their success with vendors and within IT/InfoSec
    • Help Red Canary implement cost effective, elegant solutions that measurably increase productivity for our internal customers
    • Define and monitor success metrics for business software solutions and processes
    • Understand and help refine Service Level Objectives and Service Level Indicators associated with the services your team will provide
    • Drive continuous improvement of existing and future business tools in cooperation with business teams

What You'll Bring

    • 4+ years experience designing, selecting and implementing elegant software solutions
    • Experience leading and managing multiple teams or group efforts
    • Proven track record of successful software procurement and implementation
    • Demonstrated success working with business teams to identify business needs and translate to technical requirements
    • Experience with a wide range of SaaS technology implementation
    • Demonstrated success in reducing a growing number of disparate SaaS systems 
    • A strong urge to collaborate across internal teams and with our customers and partners
    • A high degree of empathy for the Customer, and feel the primary measure of success is how well our products fulfill customer needs
    • A positive attitude and default to action. If you see something that may negatively impact the customer experience, you dive right in, isolate the issue, and ensure we do whatever it takes to eliminate it
    • Excellent communication skills, able to describe complex technical issues in a concise and user-friendly manner
Targeted base salary range: $100,000 - $120,000 + bonus eligibility and equity depending on experience

Why Red Canary?
Red Canary is where people embody our mission to improve security outcomes for all. People work hard to maintain a culture that encourages authenticity in order to do your best work. Our people are driven and committed to finding the best security outcomes, delivering real and actionable answers, and being transparent along the way. 

At Red Canary, we offer a very rich benefits program to our full-time team members so they can focus on their families and improving our customers’ security. For a full list of benefits, please review our Benefits Summary:
https://redcanary.com/wp-content/uploads/2021/01/Benefit-Summary-Red-Canary.pdf 

Individuals seeking employment at Red Canary are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.