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Senior DevOps Engineer, Security

Olo

Jun 16

Olo's Customer Intelligence + FOH, is passionate about reimagining the restaurant experience by bringing everything a restaurant knows about each customer to every interaction and business decision.

Our CDP & CRM (both purpose built for restaurants) are at the core of our products and bring powerful customer intelligence to operations, marketing, guest sentiment, and more. We are looking for an experienced engineer with a background in security to take the lead on securing a complex product and data ecosystem applying the latest technologies: Kubernetes, AWS, Terraform.

Reporting to the Engineering Manager, DevOps on the Customer Intelligence + FOH team, the person who joins us in this role will lead the technical direction of internal and external infrastructure and application security.

If you are passionate about Securing enterprise infrastructure and applications, comfortable working solo or collaboratively to accomplish projects, and excel in a high ownership environment while taking large projects from spec to ship, this may be the perfect role for you.

You can work remotely from anywhere in the U.S. or at Olo's headquarters in NYC on the 82nd floor of One World Trade Center.

What You'll Do

    • Learn about the diverse and complex restaurant industry from an insider's perspective
    • Harden our containerized services
    • Implement best practices securing Kubernetes clusters
    • Secure AWS IAM and other AWS services using Terraform
    • Detect and defend against attacks against our SaaS platform
    • Continuously improve our alert configuration and incident response procedures
    • Explore logs for unusual activity and explore hosts and configuration for weaknesses
    • Own API endpoint security measures
    • Work with third party PCI and SOC auditors to provide evidence of compliance
    • Respond to alerts, events, and incidents per our specified procedures
    • Lead our patch management policy, procedures, and execution
    • Work with engineering and development teams to advise on, coordinate and track mitigation and remediation activities.
    • Maintain vulnerability management solutions to ensure endpoints are compliant with security guidelines
    • Conduct forensic analysis
    • Identify and implement improvements to our tools and processes
    • Automate as much of your job as possible

What We'll Expect From You

    • 3+ years experience in a similar role
    • Experience with Kubernetes, container, and other microservices technologies
    • Experience securing AWS services
    • Experience with Terraform
    • Competency and passion in systems and software
    • Skill-set includes coding, systems design, architecture, integration, and overall understanding of scale
    • Empathetic and concerned for team and individual outcomes
    • Experience working remotely
    • Lover of food and restaurants

Relevant Technologies

    • Languages: Javascript, Typescript, Terraform 
    • Frameworks: Vue, Node
    • Datastores: PostgreSQL, ElasticSearch
    • Deployment: Kubernetes, Helm
About Olo

Olo is a leading on-demand commerce platform powering the restaurant industry’s digital transformation. Millions of orders per day run on Olo’s enterprise SaaS engine, enabling brands to maximize the convergence of digital and brick-and-mortar operations. The Olo platform provides the infrastructure to capture demand and manage consumer orders from every channel. With integrations to over 100 technology partners, Olo customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market. Over 500 restaurant brands use Olo to grow digital sales, maximize profitability, and preserve direct consumer relationships. Learn more at olo.com.

Olo's headquarters is located on the 82nd floor of One World Trade Center. In addition to our NYC cohort, over 75% of our team works remotely across the U.S. We offer great benefits, such as 20 days of Paid Time Off, fully paid health, dental and vision care premiums, a 401k match, company equity, a generous parental leave plan, and perks like team events. Check out our culture map: https://www.olo.com/images/culture.jpg.

We encourage you to apply!

We value diversity. At Olo, we know a diverse and inclusive team not only makes our products better, but our workplace better. Many groups are underrepresented across the tech sector and we are committed to doing our part to move the needle.

Olo is an equal opportunity employer and diversity is valued at our company. All applicants receive consideration for employment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status.

If you like what you read, hear, and/or know about Olo, and want to be a part of our team, please do not hesitate to apply! We are excited to hear from you!