GitHub helps companies and organizations succeed by allowing them to build better software, together. We're looking for experienced, technical-minded professionals who want to work in partnership with senior engineers and technical teams at our most strategic customers, focused on accelerating and growing their success with GitHub Advanced Securityâs Code Scanning capability, specifically with CodeQL, our semantic code analysis language that lets you query code as though it were data. This role will be our customer-facing expert within the Americas for this technology and customer partnership. Youâll gain a deep understanding of the language and itâs capabilities, help customers understand the value in pre-sales environments and provide hands on consultation to demonstrate value and resolve gaps in the capabilities.
The ideal candidate shows a passion to master GitHubâs CodeQL technology, modern application development, and how security vulnerabilities occur in applications today. This candidate is self-driven to develop CodeQL skills to enhance GitHub Advanced Securityâs static code analysis queries to empower customers to find solutions to their problems. In addition, they develop solutions for frequent customer problems, before those problems are fully understood and addressed by the engineering team. This candidate will also be able to relate their own experience to communicate not only the capabilities that GitHubâs products and ecosystem can provide, but to ensure our customerâs success.
Field Architects are recognized as senior subject matter experts, in part by their activity in supporting customers where they are (including via industry groups, technical committees, and research opportunities), and by using their ability to synthesize customer experience to provide an industry lens in public presentations and writing. They support a variety of diverse internal teams, including sales professionals, product management, engineering, and marketing in efforts that ensure that GitHub, and our customers, are successful, together.
We're obsessed about our customers and the quality of our work. If you are technically sharp and people-oriented, you might be a fit for this role!
Customer interaction: Adept at working with large and strategic corporations with minimal oversight. Possess Technical and Business skills, including:
Internal collaboration: Engage in cross functional collaboration within GitHub, including Sales, Professional Services, Technical Product Management, Product Marketing, Engineering, and Marketing. Work with these teams to understand and convey deep customer needs, product roadmap and direction, as well as detailed product and technical capabilities.
External Collaboration: Build a network of leaders, tastemakers/influencers, and customers to inform your own knowledge of the product and corporate landscape as well as position GitHub as an integral part of the security space. Become a trusted partner with leadership at GitHubâs strategic customers, allowing GitHub to provide an enhanced experience, as well as be better able to position GitHub for future sales opportunities. Build relationships with key decision makers, visiting customers on-site, and serving as a trusted advisor and point of contact
GitHub Advanced Security, Code Scanning expertise: Possesses deep technical knowledge of GitHubâs Code Scanning features capabilities as part of the GitHub Advanced Security product to be able to position them to customers, as well as provide timely answers to their technical questions. You understand the code analysis landscape and market segment, and the needs of users and developers. You are knowledgeable about GitHubâs CodeQL technology.
Business Development: Be a partner to the field sales team. Help them understand and improve the relationship with their customers. customer happiness, and plans to assess market opportunity for GitHub Products and Services and aligning resources to meet business goals
Represent GitHub: You will be a leader for your market and represent GitHub at customer and partner meetings as well as small and large events. You will be a key resource supporting GitHub to hit aggressive sales targets.
Who We Are:
GitHub is the developer company. We make it easier for developers to be developers: to work together, to solve challenging problems, and to create the worldâs most important technologies. We foster a collaborative community that can come togetherâas individuals and in teamsâto create the future of software and make a difference in the world.
Customer Obsessed - Trust by Default - Ship to Learn - Own the Outcome - Growth Mindset - Global Product, Global Team - Anything is Possible - Practice Kindness
Why You Should Join:
At GitHub, we constantly strive to create an environment that allows our employees (Hubbers) to do the best work of their lives. We've designed one of the coolest workspaces in San Francisco (HQ), where many Hubbers work, snack, and create daily. The rest of our Hubbers work remotely around the globe. Check out an updated list of where we can hire here: https://github.com/about/careers/remote
We are also committed to keeping Hubbers healthy, motivated, focused and creative. We've designed our top-notch benefits program with these goals in mind. In a nutshell, we've built a place where we truly love working, we think you will too.
GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!
Please note that benefits vary by country. If you have any questions, please don't hesitate to ask your Talent Partner.