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Senior Technical Writer

Cyber Ark

Nov 19

Senior Technical Writer

 

About CyberArk:

CyberArk, the global leader in privileged access management, helps organizations transform their business through improved security and reduced risk. As a trusted partner for thousands of companies around the world, CyberArk consistently sets the bar – driving innovation and helping our customers stay one step ahead of attackers.

 

Job description:

A member of CyberArk’s technical documentation team, jointly responsible for producing the company’s technical communication materials, including the following:

  • Best in class online help
  • Software installation procedures from concept to system readiness
  • Implementation concepts and procedures from design to deployment

 

Responsibilities

  • Experience documenting DevOps and Open-Source projects
  • Ability to simplify complex technical information for target audiences
  • Self-learner, with ability to read technical information to produce user-focused documentation
  • Highly motivated, with ability to manage multiple tasks
  • Experience in all the phases of delivering professional communication, including designing, writing, review planning, and production
  • Committed and highly reliable in meeting documentation requirements and deadlines

Requirements

  • At least 5 years’ experience in documenting installation, implementation, configuration, in a highly technical software company environment
  • Good technical understanding including knowledge of the DevOps space and development methodologies. An experienced developer a plus
  • Excellent MadCap Flare skills
  • Experience working with source control, specifically GitHub
  • Experience with Camtasia a plus
  • Experience with PowerPoint and Adobe Acrobat
  • Knowledge of information design, presentation of data, language conventions, and communication principles

Ability and willingness to:

  • Achieve objectives
  • Work productively both independently and as part of a distributed team
  • Multitask multiple projects
  • Respond with flexibility to changing priorities
  • Experience in content reuse methods
  • Experience with Agile methodology

 

CyberArk is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

 

Recruiting agencies or vendors without a valid agreement between the parties are not authorized to (a) send CyberArk unsolicited resumes or candidate data or (b) contact CyberArk employees for the purposes of presenting candidates for employment. CyberArk will only work with recruiting agencies who have a valid agreement with CyberArk and that are specifically invited by CyberArk’s recruiting team to assist with searching for and submitting candidates for a specific position. Any unsolicited resumes or other candidate data submitted to CyberArk will not be accepted and shall be considered CyberArk’s property. CyberArk will not pay any placement or other fees of any kind for any unsolicited resumes or candidate data that is submitted in violation of this policy. CyberArk does not accept liability under any legal theory such as course of conduct, oral agreements, implied contracts, or otherwise based on negotiations with a candidate identified from an unsolicited resume or data in violation of this policy.

 

COVID-19 vaccination is a condition of employment at CyberArk, subject to reasonable accommodation where required by law.