Senior Technical Writer

Technical Writer / Senior Technical Writer (East coast or must be willing to work East coast hours)

Who we are

CyberArk (NASDAQ: CYBR) is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world’s leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk, visit https://www.cyberark.com, read the CyberArk blogs or follow on Twitter via @CyberArk, LinkedIn or Facebook.

What you will do

Join our team of documentation experts at CyberArk!
Our team is made up of highly experienced technical writers, each bringing a unique set of skills to create top-notch user help.

As part of our team, you will:
 

• Document anything from installation procedures to user and admin help to APIs
• Create and edit embedded UI text
• Work closely with the product team in an Agile environment
• Depending on your personal inclination: create videos, style guides, work methodologies, introduce new tools and technologies, etc.

What you need to succeed

• Experience documenting enterprise-level software
• Ability to simplify complex technical information for target audiences
• Highly motivated, independent, resourceful, self-learner, with the ability to manage multiple tasks
• Experience in all the phases of delivering professional communication, including designing, writing, review planning, and production
• Committed and highly reliable in meeting documentation requirements and deadlines

How you will stand out from the crowd:

• At least 5 years’ experience in documenting installation, implementation, configuration, in a highly technical software company environment
• Knowledge of information design, presentation of data, language conventions, and communication principles
• Ability and willingness to:
  • Achieve objectives
  • Work productively both independently and as part of a distributed team
  • Multitask multiple projects
  • Respond with flexibility to changing priorities
• Experience in content reuse methods
• Excellent MadCap Flare skills
• Experience working with source control, specifically GitHub
• Experience with Camtasia a plus
• Experience with Agile methodology

CyberArk is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Recruiting agencies or vendors without a valid agreement between the parties are not authorized to (a) send CyberArk unsolicited resumes or candidate data or (b) contact CyberArk employees for the purposes of presenting candidates for employment. CyberArk will only work with recruiting agencies who have a valid agreement with CyberArk and that are specifically invited by CyberArk’s recruiting team to assist with searching for and submitting candidates for a specific position. Any unsolicited resumes or other candidate data submitted to CyberArk will not be accepted and shall be considered CyberArk’s property. CyberArk will not pay any placement or other fees of any kind for any unsolicited resumes or candidate data that is submitted in violation of this policy. CyberArk does not accept liability under any legal theory such as course of conduct, oral agreements, implied contracts, or otherwise based on negotiations with a candidate identified from an unsolicited resume or data in violation of this policy.

CyberArk may, if required by applicable law, implement a mandatory vaccination policy as a condition of employment, subject to reasonable accommodation where required by law.