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Sales Operations Specialist - Americas

Cyber Ark

Aug 26

Sales Operations Specialist – Americas 

 

 

About CyberArk:

CyberArk (NASDAQ: CYBR) is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world’s leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk, visit https://www.cyberark.com, read the CyberArk blogs or follow on Twitter via @CyberArkLinkedIn or Facebook. 

 

Job Description:

The Sales Operations Specialist is a critical role in supporting our next phase of growth. This role will be responsible for working with Sales Operations and the broader Revenue Operations organization with a focus on documenting, executing & improving core sales operations activities. Responsibilities will include providing salesforce support and process governance in support of the Sales organization. This includes providing reporting & analytics to key stakeholders to drive and improve overall operational execution. The ideal candidate is a driven, passionate problem solver who will improve Sales and Operations performance by defining metrics requirements, managing business tools, conducting gap analysis & efficiently executing day to day activities.  This position will report to the Global Sales Operations Manager.

 

Responsibilities:

  • Understand and become a trusted expert in the full technology stack that intersects with core sales operations activities (Salesforce, Clari, prospecting tools, etc.).
  • Execute core sales operations activities in Salesforce.com including, but not limited to, account and opportunity ownership updates, territory management, customer and prospect account updates, contact and lead management, sales tool management, etc.
  • Work cross functionally with other team members to deliver best in class service to solve operations process gaps.
  • Partner closely with regional Sales Operations and the broader Revenue Operations organization to support changing business needs and processes within the technology stack.
  • Develop an understanding and be able to execute basic salesforce reporting in order to support job & project requirements.
  • Evaluate other sales tech stack tools for enhancements of workflows and the overall business.
  • Clearly articulate process feedback to relevant stakeholders.
  • Create, maintain, and present documentation including process maps to ensure adherence to CyberArk policies and procedures

 

Job Requirements:

  • 1-3 years of experience in related role or internship working with sales, sales operations or revenue operations.
  • Minimum of 1 year of experience using Salesforce.com
  • Proficient in Microsoft excel.
  • Familiarity with Business Intelligence tools a plus.
  • Excellent Written and Verbal communication skills.
  • Highly motivated self-starter with ambition to grow in the technology field.
  • Ability to work in a fast-paced, high-growth business to create and execute practical and innovative solutions to solve business problems.
  • Smart, bold but humble attitude to work collaboratively with CyberArk colleagues.

 

CyberArk is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. 

 

Recruiting agencies or vendors without a valid agreement between the parties are not authorized to (a) send CyberArk unsolicited resumes or candidate data or (b) contact CyberArk employees for the purposes of presenting candidates for employment. CyberArk will only work with recruiting agencies who have a valid agreement with CyberArk and that are specifically invited by CyberArk’s recruiting team to assist with searching for and submitting candidates for a specific position. Any unsolicited resumes or other candidate data submitted to CyberArk will not be accepted and shall be considered CyberArk’s property. CyberArk will not pay any placement or other fees of any kind for any unsolicited resumes or candidate data that is submitted in violation of this policy. CyberArk does not accept liability under any legal theory such as course of conduct, oral agreements, implied contracts, or otherwise based on negotiations with a candidate identified from an unsolicited resume or data in violation of this policy.