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DevOps & Site Reliability Team Manager

Cyber Ark

Apr 15

Devops & Site Reliability Team Manager


Who we are:

CyberArk is the global leader in privileged access security, a critical layer of IT security to protect data, infrastructure and assets across the enterprise, in the cloud and throughout the DevOps pipeline. CyberArk delivers the industry’s most complete solution to reduce risk created by privileged credentials and secrets. The company is trusted by the world’s leading organizations, including more than 50 percent of the Fortune 100, to protect against external attackers and malicious insiders.


What you will do:

CyberArk SRE are coders who enjoy a challenge and own the availability of CyberArk SaaS (infrastructure - application), by measuring failures and availability of SLIs and SLOs, using a proactive approach of prevention over mitigation and mitigation over fixing. The SRE collaborates with Dev and work with PM in order to continuously improve the services availability and quality. They will share ownership with the Dev team to create shared responsibility where the SRE owns the availability of the service, proactive prevention of issues, performing deliberate and structured troubleshooting to mitigate issues.


CyberArk Cloud Engineering is looking for a team leader with "automation first" mindset to lead the Site Reliability Engineering team.  The team leader shall demonstrate high professional skills, coach her team members and strive for excellence, using comprehensive business and technical knowledge.


What you need to succeed:

  • Lead a team of Site Reliability Engineers who are responsible for CyberArk SaaS uptime and share responsibility over the reliability of the services with the dev-teams
  • Own the overall health, availability, performance and capacity of the SaaS, improve the services reliability by writing code and build automation to prevent problem recurrence
  • Lead projects and prioritization in order to meet the Site Reliability Engineering goals
  • Work hand-in-hand with the Dev teams, product management and Security Services to improve the reliability of the service
  • Working with multiple stakeholders, manage different agendas and resolve issues with the rule of what's best for CyberArk
  • Proactively test the flexibility and resiliency of the services
  • Use Agile methodologies and drive for the team's automation mindset and to increase the team's velocity
  • Recruit and train new team members
  • Enhance the incident response process
  • Conduct performance reviews with team members
  • Leading our culture


How you will stand out from the crowd:

  • 3-5 years of experience focused on Site Reliability, DevOps Engineering, Security, system administration or application development for production services
  • 2 years in a leadership position
  • 4 years’ experience in a production services operations role would be nice to have
  • A year in management of engineering or operations would be nice to have


Strong hands-on experience in:

  • Linux and/or Windows OS
  • Network architecture and security configurations
  • Service Security Practices
  • Hands-on experience with the following scripting technologies:
  • Automation/Configuration management using either Ansible, Puppet, Chef or an equivalent
  • Python, Ruby, Bash, PowerShell
  • Experience with running production services on AWS – an advantage
  • Experience with security and compliance programs (FedRAMP, SOC 2) is a plus
  • Excellent communication skills
  • Strong hands-on technical abilities
  • Strong problem-solving skills
  • Strong understanding of Information Security in various environments
  • Strong complex system understanding
  • Proactive, highly motivated individual with a high work ethic and goal-oriented approach
  • Excellent communication and presentation skills


CyberArk is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.


Recruiting agencies or vendors without a valid agreement between the parties are not authorized to (a) send CyberArk unsolicited resumes or candidate data or (b) contact CyberArk employees for the purposes of presenting candidates for employment. CyberArk will only work with recruiting agencies who have a valid agreement with CyberArk and that are specifically invited by CyberArk’s recruiting team to assist with searching for and submitting candidates for a specific position. Any unsolicited resumes or other candidate data submitted to CyberArk will not be accepted and shall be considered CyberArk’s property. CyberArk will not pay any placement or other fees of any kind for any unsolicited resumes or candidate data that is submitted in violation of this policy. CyberArk does not accept liability under any legal theory such as course of conduct, oral agreements, implied contracts, or otherwise based on negotiations with a candidate identified from an unsolicited resume or data in violation of this policy.


CyberArk may, if required by applicable law, implement a mandatory vaccination policy as a condition of employment, subject to reasonable accommodation where required by law.