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TPA Claims Manager - Cyber Claims

Cowbell Cyber

Dec 06

At Cowbell, our mission is to protect small to medium-sized enterprises from evolving cyber threats. Join our fast-growing team of diverse and passionate individuals on this mission to reinvent how businesses manage cyber risk and buy cyber insurance.

Cowbell is a fast-growing, next-generation cyber insurance provider, built on cutting-edge technology by a team of seasoned professionals united in their mission to achieve our ambitious goals. We believe in a people-first culture and know that great work isn’t done without a phenomenal team, so we make sure to reflect that in our core values, benefits & wellness program. 

In support of increasing demand, we are actively looking for ambitious people, who are not afraid of hard-work, ambiguity and a dash of chaos, to join our team and be part of a growing institution where they can hone their skills and develop new ones in a fun, challenging and dynamic environment.

If that sounds like you, we want to hear from you!

Cowbell Cyber is hiring a Cyber Claims Manager to join our Claims team. You will be responsible for adjusting cyber claims and providing outstanding customer service to our clients, brokers, insureds and claimants.

What You Will Do

  • This position will report to Cowbell’s Head of Claims to manage our TPA associated claims.  
  • Perform tasks such as initial claim intake and triage, coverage review, opine on coverage determination and partner with our TPA to ensure that Cowbell’s service standards are met including effective and expedient adjudication.    
  • Provide prompt communication with customers, brokers, cross functional departments.
  • Ensure accurate and timely claims data analytics and reporting including quality control of this data.  
  • Claim presentations, both written and oral; obtain authority and/or formulate appropriate action plans on difficult claims.
  • Market claim services and coordinate and participate in presentations to customers or potential customers. 

What Cowbell Needs From You

  • Minimum of 2 years cyber claims. 
  • Must obtain and retain required adjuster licenses 
  • Strong skills in coverage, claim evaluation and negotiation
  • Exceptional organizational and presentation skills
  • Experience working in a collaborative team environment and across work groups 
  • SCLA, AIC or CPCU preferred

What Cowbell brings to the table:

  • We are certified as a Great Place to Work. 
  • Nationwide medical, dental and vision coverage plus life insurance, long term disability and flexible spending accounts.
  • 401K matching. 
  • Employee equity plan for all and wealth enablement plan for select customer facing roles.
  • Comprehensive wellness program including unlimited PTO, monthly wellness day off, subscription to meditation app, lunch and learns, book club, weekly lunch stipends, happy hours and much more.
  • Professional development and the opportunity to learn the ins and outs of cyber insurance, cyber security as well as continuing to build your professional skills in a team environment.